Handling Audience Reactions

In a nutshell: Many good presentations fall apart in the subsequent Q&A or discussion period. This is where you can lose control, or the nasty or unexpected can take you by surprise. As a development module from the Advanced Seminar, this seminar will give you all the techniques necessary to manage and remain in control during this vital period.

You will learn:

    * How to prepare for the Q&A session.
    * How to keep your answers concise and to the point.
    * Techniques for handling disagreement and objections.
    * The art of reaching agreement.
    * Re-framing techniques.
    * How to manage sticky situations.
    * How to manage team Q&A sessions.
    * How to close.

Reinforce a winning presentation through discussion

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